Refund policy

Return & Refund Policy

Reese's AnyStyle Furniture Store

426 S Lombard Ave, Suite 208, Oak Park, IL 60302

(708) 740-2425

Effective October 1, 2026

We want you to love what you buy. Here is how returns, exchanges and refunds work.

1. Inspect your order on arrival

Please inspect all merchandise at delivery or pickup, especially glass, mirrors and upholstery. Report any damage, defect or missing part within 72 hours of delivery or pickup by calling (708) 740-2425 or emailing williereesejr1506@gmail.com. Photos help us resolve it faster.

2. Damaged or defective merchandise

If an item arrives damaged or defective and is reported within 72 hours, we will, at our option, repair it, replace the item or part, or offer an exchange — at no cost to you. If a repair or replacement is not possible, we will issue a full refund. Issues reported after 72 hours are handled under the manufacturer's warranty (see section 7); we will help you with the claim.

3. Returns of non-defective merchandise

Changed your mind? Unused merchandise in original packaging and perfect condition may be returned within 7 days of delivery or pickup. A 15% restocking fee applies, and original delivery charges are non-refundable. Merchandise that is assembled, used, damaged, or missing packaging may be refused or subject to a higher restocking fee.

4. Final-sale items

For hygiene and safety reasons, mattresses, foundations, pillows and bedding cannot be returned once the packaging is opened. Special orders, custom orders, clearance and floor-model items are final sale. Defective final-sale items are still covered under section 2.

5. Cancellations

Orders may be cancelled for a full refund any time before they are delivered or picked up. Special and custom orders may be cancelled for a full refund within 24 hours of purchase.

6. Refunds

Approved refunds are issued to the original form of payment within 7–10 business days after we receive and inspect the merchandise. Purchases made with financing are refunded to the financing account.

7. Manufacturer warranties

We pass all applicable manufacturer warranties on to you. Warranty service may include repair, replacement parts or replacement of the item, depending on part availability. Contact us and we will coordinate the claim on your behalf.

8. How to start a return or claim

Call (708) 740-2425 (office) or (708) 574-6017 (direct), or email williereesejr1506@gmail.com, with your order number and photos. We will confirm next steps within 2 business days. Returned items must be delivered back to us or picked up by us; pickup fees may apply for change-of-mind returns.

Questions? We're happy to help: (708) 740-2425.