Delivery & Returns

We deliver across Chicago and the surrounding suburbs. Here's what it costs and how it works.

Delivery areas and fees

Where Orders under $900 Orders $900 and over
Chicago $50 Free
Chicago suburbs $60 Free

Free delivery on orders $900 and over, anywhere we deliver.

We currently deliver locally only — Chicago and the surrounding suburbs. If your address falls outside our delivery area, checkout will let you know there's no shipping available. Call us and we'll tell you what we can do.

Pickup

Pickup is available — call the office at (708) 574-6017 to arrange it. Please call before coming: we'll confirm the item is ready and agree a time.

Returns

Our full terms are on the Return & Refund Policy page: a 7-day window for unused merchandise in original packaging with a 15% restocking fee, 72 hours to report damage or defects, and final-sale rules for mattresses, special orders and clearance.

Delivery charges are not refundable on change-of-mind returns.

Damaged or missing items

Report any damage, defect or missing part within 72 hours of delivery or pickup — see Return & Refund Policy, section 2. Call (708) 740-2425 or email williereesejr1506@gmail.com with photos.

Questions

Call the office on (708) 740-2425 and we'll talk it through.